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Need help? Call us on: +44 (0)131 524 9380

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Delivery & Returns

 

We have over 10 years experience shipping high value, fragile products worldwide, from Melbourne to Macclesfield. Over the years we have formed good relationships and work closely with reputable international firms for shipping all of our orders.
 

1. UK Delivery Costs

UK Mainland (excluding Scottish Highlands)

Standard Delivery - Up to 3 working days delivery
£5.95

 

Express Delivery - Next working day delivery

£6.95

 

Saturday Delivery - Saturday following order placement

£9.95

 

Please note:
Orders for Express Delivery must be received before 1pm (Monday-Friday) to ensure delivery on the next working day. Orders placed by 1pm Friday will be delivered on Monday with this service.

Orders for Saturday Delivery must be received before 1pm on Friday to ensure delivery on Saturday the same week. Any orders placed on Friday after 1pm will be sent on Monday on an Express Delivery service, for delivery on Tuesday, unless agreed otherwise. If in doubt, give us a call to highlight the order on 0131 524 9380 (Monday - Friday).

 

Scottish Highlands

Standard Delivery - Up to 4 working days delivery

£11.50

 

Scottish Islands

Standard Delivery - Up to 5 working days delivery

£12.50

 

Isle of Man, Channel Islands & Scilly Isles

Standard Delivery - Up to 4 working days delivery

£18.00

 

Isle of Wight

Standard Delivery - Up to 4 working days delivery

£13.00

 

Northern Ireland

Standard Delivery - Up to 3 working days delivery

£14.00

 


 

2. European Delivery Costs

Belgium, Ireland, Luxembourg & Netherlands

Standard Delivery - Up to 5 working days delivery
Bottles Cost
1 £17.00
2 £18.00
3 £19.00
4 £20.00
5 £21.00
6 £22.00
7 £23.00
8 £24.00
9 £24.00
10 £25.00
11 £25.00
12 £25.00

 

France, Germany & Monaco

Standard Delivery - Up to 5 working days delivery
Bottles Cost
1 £19.00
2 £20.00
3 £21.00
4 £22.00
5 £23.00
6 £24.00
7 £25.00
8 £26.00
9 £27.00
10 £28.00
11 £28.00
12 £28.00

 

Austria, Denmark, Finland, Italy, Portugal & Spain

Standard Delivery - Up to 5 working days delivery
Bottles Cost
1 £22.00
2

£23.00

3 £24.00
4 £25.00
5 £26.00
6 £27.00
7 £28.00
8 £29.00
9 £30.00
10 £31.00
11 £31.00
12 £31.00

 

Bulgaria, Croatia, Czech Rep, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia & Slovenia

Standard Delivery - Up to 5 working days delivery
Bottles Cost
1 £24.00
2 £25.00
3 £26.00
4 £27.00
5 £28.00
6 £29.00
7 £30.00
8 £31.00
9 £32.00
10 £33.00
11 £33.00
12 £33.00

 

Norway & Switzerland

Please be aware that parcels to these areas may be subject to high import duties, local taxes and other charges.

Standard Delivery - Up to 5 working days delivery

Bottles Cost
1 £22.00
2 £23.00
3 £24.00
4 £25.00
5 £26.00
6 £27.00
7 £28.00
8 £29.00
9 £30.00
10 £31.00
11 £31.00
12 £31.00

 

Cyprus & Malta

Please be aware that parcels to these areas may be subject to high import duties, local taxes and other charges.

Standard Delivery - Up to 5 working days delivery

Bottles Cost
1 £26.00
2 £34.00
3 £42.00
4 £49.00
5 £56.00
6 £63.00
7 £70.00
8 £76.00
9 £82.00
10 £88.00
11 £93.00
12 £98.00

 


 

3. Global Delivery Costs

Hong Kong, Japan, Macao, New Zealand, Singapore, South Africa, South Korea & Taiwan

Please be aware that parcels to these areas may be subject to import duties, local taxes and other charges.

Special Delivery - Up to 7 working days delivery

Bottles Cost
1 £38.00
2 £46.00
3 £54.00
4 £61.00
5 £68.00
6 £75.00
7 £82.00
8 £88.00
9 £94.00
10 £100.00
11 £105.00
12 £110.00

 

Australia

Please be aware that parcels to these areas may be subject to high import duties, local taxes and other charges.

Standard Delivery - Up to 7 working days delivery

Bottles Cost
1 £27.00
2 £35.00
3 £43.00
4 £50.00
5 £57.00
6 £63.00
7 £69.00
8 £75.00
9 £80.00
10 £85.00
11 £90.00
12 £95.00

 

Greenland, Iceland & Israel

Please be aware that parcels to these areas may be subject to high import duties, local taxes and other charges.

Standard Delivery - Up to 7 working days delivery

Bottles Cost
1 £27.00
2 £34.00
3 £41.00
4 £48.00
5 £54.00
6 £60.00
7 £66.00
8 £72.00
9 £77.00
10 £82.00
11 £86.00
12 £90.00

 

United States of America

Special Delivery - Up to 10 working days delivery

Extra ChargePlease note that due to the recent imposition of tariffs by the Office of the US Trade Representative there will be extra charge of 25% applied to orders containing Single Malt Scotch Whisky and/or Single Malt Irish Whisky. We will be in contact about these after you have placed your order.

Additional Delays: Please also note that due to the recent imposition of tariffs, we expect there to be additional delays to your order as our agent works through a substantial back log.

For more information, please email [email protected]

Please be aware that due to issues with our shipping agent we are currently only able to ship to the following states: Alaska, California, Connecticut, Delaware, District of Columbia, Florida, Idaho, Louisiana, Maine, Maryland, Massachusetts, Nebraska, New Jersey, New Mexico, New York, Oregon, Rhode Island, Texas, Vermont, Virginia & Wyoming. We are looking to resolve this shortly and so please keep an eye on this page for further updates.

Bottles Cost
1 £49.50
2 £65.00
3 £82.00
4 £94.00
5 £104.00
6 £114.00
7 £164.00
8 £186.00
9 £198.00
10 £209.00
11 £218.00
12

£228.00

 


 


 

Please note:

Due to shipping restrictions we can only send a maximum of six (70cl) bottles outside Europe in one parcel, so larger orders will be split into separate parcels. Please be aware that these may arrive at different times.
All shipping costs include VAT where relevant.

Unfortunately we cannot offer Sunday delivery; all deliveries are Monday to Saturday.

Prices are based on a standard 70cl bottle (delivery costs can vary for heavier products, this will be automatically calculated at checkout).

 

What to do if things go wrong.

Parcel damaged/not received:

Call us on 0131 524 9380 or email [email protected]

 

You are unhappy with or have received the wrong product:

Call us on 0131 524 9380 or email [email protected]

 

Tracking stops at ‘awaiting customs clearance’

Generally customs will contact you but please let us know on 0131 524 9380 or email [email protected]